[Homeroast] strange problem with checkout on sweetmarias.com

Terry McVay tmcvay at bahaihawaii.org
Fri Oct 20 14:32:41 CDT 2017


Seems that I have had a similar issue and concluded that the coffee I had
placed in the basket while I was not signed in did not carry over when I
signed in later on.. Since then I've been careful to sign in as soon as I
begin purchasing.  Hope this works for you!  
Cheers, Terry

-----Original Message-----
From: Homeroast [mailto:homeroast-bounces at lists.sweetmariascoffee.com] On
Behalf Of Claus Thøgersen
Sent: Thursday, October 19, 2017 10:41 PM
To: Homeroast at lists.sweetmariascoffee.com
Subject: [Homeroast] strange problem with checkout on sweetmarias.com

Hi,

A few weeks back I tried to order coffees, but ran into a strange problem. I
could place orders in the basket with no problems. When I then would go to
checkout I was asked to login, an logged on to my sm account. Now comes the
problem. When I from the basket activated go to checkout, I am told that
there are no items in my basket, but if I go and look at the basket again,
there are a number of coffees in the basket. I have ordered with this
account after the system was upgraded last.
I asked sm and was adviced to insure cookies is enabled intthe browser and
delete temperary files in the browser. However this did not solve the
problem.
I have tried on 3 different machines 2 running Windows10 and the third
running Windows7.  and both tried with iE, Firefox and Chrome but no luck.
I could try to create a new account as the last  solution I can think of. I
live outside the US, and that could maybe somehow cause the problem?

Claus
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