[Homeroast] 20# bad coffee-first time !!

John Nanci john at chocolatealchemy.com
Fri Dec 21 15:45:43 CST 2012


Not exactly the best place ( a list going to a lot of people) for 
this kind of thing IMO.  And 3 times?  Bad form IMO.

A little patience might be in order - they are totally slammed this 
time of year.

John

At 01:23 PM 12/21/2012, you wrote:
>
>Hi Byron,
>
>I always get Kenyans and Ethios from you, usually 20# bags . For many years
>  now . Just got 20# of Ethio BSC and all roasts are terrible ! For the
>first  time! Someone really dropped a clanger on this one.
>
>I trust you have policy of replacement . Can we select the new coffee and
>pay any price difference ?
>
>Jeff Freedman
>
>PS - I left a phone message earlier.
>
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