[Homeroast] 20# bad coffee-first time !!
john at chocolatealchemy.com
Fri Dec 21 15:45:43 CST 2012
Not exactly the best place ( a list going to a lot of people) for
this kind of thing IMO. And 3 times? Bad form IMO.
A little patience might be in order - they are totally slammed this
time of year.
At 01:23 PM 12/21/2012, you wrote:
>I always get Kenyans and Ethios from you, usually 20# bags . For many years
> now . Just got 20# of Ethio BSC and all roasts are terrible ! For the
>first time! Someone really dropped a clanger on this one.
>I trust you have policy of replacement . Can we select the new coffee and
>pay any price difference ?
>PS - I left a phone message earlier.
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