[Homeroast] Nesco repair department

Yakster yakster at gmail.com
Mon Apr 18 11:18:19 CDT 2011


That's good news.

I keep my poppers as backup even though I only roast in the Behmor.

-Chris

Pecked out on my mobile phone.
On Apr 18, 2011 7:33 AM, "Jocelyn Mellberg" <jocelynrm at gmail.com> wrote:
> Hello All,
>
> Well, Nesco called to tell me the story. The bearing did indeed fail. They
> replaced the bearing, wheel and belt. The hinge on the lid was also
> apparently failing, so they replaced that. A grand total of $55, including
> shippping. They give a 90 day warrantee on all the repairs. So, hopefully,
> I have a few more years of roasting ahead?
>
> I did buy a cheapo popcorn popper in the meantime, and it seems to work
just
> fine. So, now I have a backup in case of failure next time.
>
> So, all should be well as soon as UPS hits my porch with my repaired
> roaster.
>
> Thanks for listening,
>
> Jocelyn
>
> On Fri, Apr 8, 2011 at 12:23 PM, Jocelyn Mellberg <jocelynrm at gmail.com
>wrote:
>
>> Hi Laura,
>>
>> The plastic wheel, part of a pulley system that allows the auger to turn
>> has melted.
>>
>> Via the forum, another guy found that a bearing had failed, and that
caused
>> the melting of the wheel in his roaster.
>>
>>
>> Hopefully, Nesco will let me know what the full story is soon.
>>
>> Jocelyn
>>
>> I've sent a picture of the failed part to your email address, since it
>> seems I can't post pictures to the list.
>>
>>
>> Laura wrote:
>>
>> I have had my Nesco for a year and a half...(knock on wood) and haven't
had
>> a problem, but let me know how you do, because I'm sure I will probably
>> need
>> their services in the future.
>>
>> What problems did you have with it?
>>
>> Thanks, Laura
>>
>>
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