[Homeroast] Nesco repair department

Laura Carey laurajcarey at gmail.com
Fri Apr 8 14:05:24 CDT 2011


I have had my Nesco for a year and a half...(knock on wood) and haven't had
a problem, but let me know how you do, because I'm sure I will probably need
their services in the future.

What problems did you have with it?

Thanks, Laura

On Fri, Apr 8, 2011 at 11:19 AM, Jocelyn Mellberg <jocelynrm at gmail.com>wrote:

> Well, my Zach and Dani's failed after about 4 years.  I sent it in to Nesco
> for repair.  It arrived there on April 6th and I hadn't heard a peep from
> them, so I called today.  The woman on the phone said that they were doing
> inventory, so it was probably sitting on a shipping pallet somewhere.  I
> asked her when they might get a chance to look at it, she said she couldn't
> promise me anything, but usually, it took a week, but because of
> inventory...(she drug out the word like I didn't understand her the first
> time or something....) it might take two weeks or more for them to take a
> look at it.
>
> I'm not happy....
>
> They must be a small outfit.  Has anyone else out there had to deal with
> NESCO and getting things repaired.  I'd love to hear a positive story.
>
> Thanks for listening.
>
> Jocelyn
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