[Homeroast] Nesco repair department
jocelynrm at gmail.com
Fri Apr 8 13:19:58 CDT 2011
Well, my Zach and Dani's failed after about 4 years. I sent it in to Nesco
for repair. It arrived there on April 6th and I hadn't heard a peep from
them, so I called today. The woman on the phone said that they were doing
inventory, so it was probably sitting on a shipping pallet somewhere. I
asked her when they might get a chance to look at it, she said she couldn't
promise me anything, but usually, it took a week, but because of
inventory...(she drug out the word like I didn't understand her the first
time or something....) it might take two weeks or more for them to take a
look at it.
I'm not happy....
They must be a small outfit. Has anyone else out there had to deal with
NESCO and getting things repaired. I'd love to hear a positive story.
Thanks for listening.
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